Contact us  (724) 775-7650

©2018 by Consumer Family Satisfaction Team Of Beaver County. Proudly created with Wix.com

Who We Are
 

WA-CST-AP is a coalition of Consumer and Family Satisfaction Teams across 24 counties in PA.

Consumer/Family Satisfaction Teams survey people using mental health services and substance abuse services to assess their level of satisfaction with services. They send reports to the Managed Care Organizations, County entities and Providers to let them know what’s working and what improvements need to be made to maintain quality services in the system. The state also receives data from the reports.

Western Area Consumer Satisfaction Team Alliance of Pennsylvania

WA-CST-AP PURPOSE


 

  • Promote and sustain the unification of C/FSTs

  • Provide C/FSTs with tools and resources

  • Promote growth of recovery focused services throughout the system

  • Nurture ongoing collaboration

  • Promote networking opportunities and share best practices

Recovery Based Services

 

Services should be member-centered, racially and culturally appropriate, coordinated, flexible, and incorporate natural supports. Services should empower and encourage members, help them to feel confident in themselves, focus on different aspects of their lives, and offer hope to them about their future.

We actively meet and network, providing the opportunity to receive updates and provide input to the state and Managed Care Organizations. We provide trainings for our members. We share helpful ideas and best practices with each other. Many improvements have been made as a result.

How to Reach Us

 

Allegheny County - (412) 348-0126

 

Armstrong/Indiana Counties

(724) 548-1151

 

Beaver County - (724) 775-7650

 

Butler County - (724) 283-1704

 

Cambria County – (814) 254-4342

 

Cameron/Elk/Forest/Clearfield/Jefferson/

Clarion/Potter/McKean/Warren Counties

(814) 765-0302

 

Crawford County - (814) 336-2152.

 

Erie County - (814) 452-4462 x 104

 

Fayette County - (724) 438-6738

 

Greene County - (724) 852-5395

 

Lawrence County

(724) 657-0226 x 104 & 105

 

Mercer County - (724) 962-2690

 

Venango County - (814) 611-6217 x 139

 

Washington County

(724) 225-9550 x 405/435

 

Westmoreland County

(724) 834-6351 x 118